Frequently Asked Questions
Why should I buy from Council Tools?
Our philosophy is to make top quality products, to offer good value and to be innovative
in the manufacture of products. As a result, our products are recognized as benchmark
products in the industry and most other reputable tool makers are still trying to
catch up. You are far better off buying directly from us.
Additionally we feel strongly about purchasing products Made in America and hope you do, too.
We want to keep manufacturing jobs in the USA!
Do I have to pay sales tax if I live outside of North Carolina?
No, sales tax is charged only if the product you purchase is
delivered to a North Carolina address.
What is your shipping policy?
We ship Standard (UPS or
FEDEX) unless asked to use another shipping company. Shipping costs are
calculated and added to your order when the order ships, which is when your
credit card will be billed. Overnight delivery is often available if you choose
to pay for this option. Contact us for details.
Where are your tools made?
Council Tool buys its raw materials
- namely steel, wood, and fiberglass - from domestic sources. We forge, finish,
and assemble our tools here in North Carolina. When you buy from Council, you're buying
a true Made-In-America product!
How do I care for my tools?
To keep Council Tool products in
top-notch condition:
- Our products are shipped with sharp edges! The
best way to maintain sharpness is to use a flat file, followed by a
whetstone.
- Maintain the convex face and chamfer as it
originally appears.
- Prevent rust by wiping or spraying metal parts
with light oil during long periods of storage.
- To replace a wooden handle, first clean the eye
thoroughly. Fit the new handle with a rasp or sandpaper. Store the handle
overnight in a warm, dry room to ensure dryness. The handle should be driven
tight in head, then drive the wood wedge as far as possible. Saw the handle
flush with the head.
- Replace steel wedges as needed.
Where in the blue blazes is Lake Waccamaw?
Lake Waccamaw is
wedged into the southeastern corner of North Carolina. It's approximately 36
miles west of Wilmington, 65 miles north of Myrtle Beach (SC), and 45 miles east
of Fayetteville. The Lake itself is a natural, spring-fed body of water
measuring about 5-1/2 by 7 miles. Cypress trees laden with Spanish moss rim the
entire lake, and it's a refuge for many types of flora and fauna.
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